We Are Still Open For Business!
Updated March 30, 2020
As of Friday, March 27 at 5 pm, Forsyth County is under a stay-at-home order (see the amended order here) which restricts the movement of people, orders the closure of all non-essential businesses, and prohibits mass gatherings of groups of over 10 people, with limited exceptions. Similar orders have also been issued for Winston-Salem (see the order here, including the list of essential services), Kernersville, Walkertown, Tobaccoville, Greensboro, and other nearby towns and villages.
What We’re Doing in Response to COVID-19
We are doing everything we can to comply with these orders and safeguard the safety of our employees, customers, and community.
You may be wondering how that affects your upcoming tree work, or whether you can still call on us for tree care services.
According to the Department of Homeland Security and the recent orders issued in our region, “essential critical infrastructure workers” are exempt from stay-at-home orders. This includes service providers who provide services that are necessary to maintain the safety, sanitation, and essential operation of residences and other buildings or structures. Tree care is one of those services.
We take the health and safety of our customers and employees very seriously. That’s why we’ve implemented several new procedures to minimize direct contact and help prevent the spread of the coronavirus in our local communities.
Estimates & Proposals
Prior to every estimate, our estimators use sanitizer to disinfect themselves, their vehicle, and tablet. The estimator will walk the property with you while maintaining recommended “social distancing” per CDC guidelines. Alternatively, you can stay indoors and communicate with us by phone as we inspect your trees.
When complete, the estimator will leave you a copy of the estimate or, if you prefer, it can be emailed or texted to you.
We are fortunate in our line of work that there is no need for any direct contact while the work is being performed. Our crew members will not enter your home, nor do they need to approach you directly.
When the work is performed, the crew leader will be your only point of on-site contact and will maintain the recommended distance and/or communicate with you by phone or text. Other crew members will not approach you directly.
We ask that you, our clients, also practice appropriate social distancing of 6 feet or more. Keeping our people safe has always been paramount for Beaver Tree Service and this is no exception.
Precautions We’re Taking
Our crew members are well aware of the gravity of the current situation. All employees are aware of the “social distancing” norm and will not approach you; they also maintain a healthy distance between themselves.
We normally operate 5-person crews (or fewer) and, per the CDC guidelines, will not have more than 10 individuals on a site at one time.
How This Affects You
At this time we do not expect any production delays.
Office hours remain the same and estimates are being done on schedule.
We continue to monitor our city, county, state and federal guidelines and will update this page when and if there are any changes that affect our work. We will be as flexible as possible to ensure you feel safe and comfortable.
As always, we greatly appreciate your business and are here to help in any way we can.
What Are “Essential Services”?
Many of the work tasks we perform have been identified as essential activities that protect public safety and essential operations, including:
Removal of a dangerous or hazard tree
Pruning dead, dying, broken/hanging, or dangerous limbs
Clearance for utility lines and road safety
Cabling or bracing a hazardous tree
Mitigating storm damage, removing fallen trees, and responding to tree service emergencies
- Assessment of hazard trees or pest issues for the purposes of removal or treatment as described above
On the other hand, some of our typical work activities are considered non-essential. We will not be doing these tasks while the government order is in effect; they may be (re)scheduled for a later date. Non-essential tree work includes:
Shrub trimming or pruning
Routine tree pruning and pruning for aesthetic or personal reasons (such as vista pruning to open up your view)
Routine tree removal when no abnormal safety issues exist
- Tree or shrub planting or transplanting